Privacy information

At verdecasinouk.co.uk, privacy questions about this domain can be sent to [email protected]. The account information described below concerns Verde Casino and its handling of player records. It does not describe an account held with verdecasinouk.co.uk or assign the casino's data retention period to correspondence sent to this domain.

Information for a casino account

Verde Casino requests registration details including the player's name, birth details, email address and telephone number, together with a chosen password. Identity checks can require further personal information. The casino may ask for an identification document, a photograph showing the player with documents, or evidence that a payment card belongs to that player.

Depending on the check, Verde Casino may also request proof of address, a bank statement, employment evidence or a tax document. A photograph holding a handwritten note can form part of verification. The casino may ask the player to join a call or video call as part of this process.

Verification and access to funds

Verde Casino can request identification at any point. Checks are not limited to the moment an account is opened. Larger deposits can lead to requests for evidence showing where the money came from, such as salary information supported by a bank statement.

Additional verification applies to politically exposed people and customers from jurisdictions assessed as higher risk. Verde Casino may restrict withdrawals while verification remains in progress. These checks concern the casino account and are handled by the casino.

Retention after closure

Verde Casino keeps player data for six years following account closure. Closing an account therefore does not immediately erase its records. Account closure and deletion of personal information are separate matters, with the retention period continuing after access to the closed account ends.

Contacting this domain

For a privacy enquiry concerning verdecasinouk.co.uk, use the domain contact address above and identify the page or communication involved. A question about a Verde Casino player record belongs with the casino's privacy team. verdecasinouk.co.uk does not present its own contact mailbox as a way to verify, close or delete a Verde Casino account.